This agreement represents the complete agreement and understanding between IntelliWebHost, a property of Intelliants LLC (hereinafter called the Company) and the account holder (hereinafter called Customer) and supersedes any other agreement. Upon notice published online via IntelliWebHost services, the Company may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change services offered.
Use of company services constitutes acceptance and agreement to the Company's TOS (Terms of Service). All provisions of this contract are subject to the TOS (Terms of Service) of the Company and AUP (Acceptable Use Policy).
Disclosure: The AUP specifically prohibits the use of IntelliWebHost service for illegal activities. The Company will only disclose subscriber information including assigned IP numbers (if any assigned), account history, account use, etc. to a law enforcement agent or official that provides an authentic subpena.
Domains Transfer: Transferring Customer's domain to another provider does not constitute cancelling IntelliWebHost account. A Customer must notify IntelliWebHost billing department to formally cancel an account with IntelliWebHost to avoid further charges.
Billing & Payments: IntelliWebHost services are provided on prepaid basis. Non-Payment of services shall result in a 3-day notice of disconnection. All payment failures must be cured within 3 business days from invoice due date or account will be suspended. Account termination will result from invoices overdue for 30 days.
Refunds & Cancellations: The Company does not offer refunds for services after the initial thirty (30) days of service. Refunds for annual plans will be treated as monthly terms. The annual account rate will be adjusted to the monthly rate, past and current usage deducated at that rate, and the remainder returned.
All cancellations must be sent using the cancellation form in the client area. While there are no cancellation fees, Customer must cancel prior to your next billing cycle. Payments made up to the cancellation date are not refundable. This does not include any added support or service fees a Customer has contracted the Company to provide. Customers are obligated to pay for their account even if they do not use it. An unused account still uses system resources that could be used for other customers.
Refusal of Service: The Company reserves the right to refuse, cancel, or suspend service at its sole discretion. IntelliWebHost will not host any web site with pornographic contents or any casino sites.
Contact & Billing Information: On occasion, the Company may have a need to communicate with its customers through email issues related to billing, as well as changes, additions and modifications to the network. A Customer must provide the Company with, and keep current, good contact information. Email is required, fax contact information and telephone number are encouraged. It is the responsibility of the Customer to check email sent to the primary login email address on the account.
It is the responsibility of the customer to contact the Company of any changes to their account, such as phone number, address, credit card information, etc. Customers will be required to provide verification for security purposes authorizing them to make any changes to that account.
Liability and Warranty: The Company is not responsible for any damages customers' business may suffer. IntelliWebHost does not make implied or written warranties for any of its services. IntelliWebHost denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by us. The customer acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the Company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, Customer agrees that the Company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the Company. Further acknowledge that the Company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by the customer for services during the period damages occurred. In no event shall the Company be liable for any special or consequential damages, loss or injury.